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Data Protection

1. Data privacy overview

General information

 The following information will provide you with an easy-to-navigate overview of what happens to your personal data when you visit this website. Personal data refers to any information that can be used to identify you. You will find detailed information on the topic of data protection in our Privacy Policy below this text.

 

Data collection on our website

 Who is the responsible party for data collection on this website?

 The data processing on this website is carried out by the website operator. Their contact details can be found in the legal notice of this website.

 

How do we collect your data?

 On the one hand, your data is collected when you provide it to us. This could be information that you enter in a contact form, for example.

Other data is automatically collected by our IT systems when you visit our website. This primarily comprises technical data (e.g. browser, operating system or time of the page request). This data is automatically collected as soon as you visit this website.

 

What purposes do we use your data for?

 We collect some of your data to ensure the proper functioning of our website. Other data is used to analyse how visitors use our site.

 

What are your rights concerning your data?

 You have the right to receive information concerning the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to demand the rectification or erasure of this data. If you have any questions regarding this or any other questions on the subject of data privacy, please contact us at the address provided in the legal notice. You also have the right to appeal to the relevant supervisory authority.

Moreover, under certain circumstances, you have the right to demand that the processing of your personal data is restricted. Please find more information on this topic in our Privacy Policy under

“Right to restrict data processing“.

 

Analysis tools and tools provided by third parties

 When you visit this website, your surfing behaviour may be statistically analysed. Cookies and analysis programs are used for this purpose. Your surfing behaviour is usually analysed on an anonymous basis and cannot be traced back to you.

You reserve the right to object to the analysis of your surfing behaviour and can prevent it by not using certain tools. Please find detailed information on these tools and your options with regards to objecting to the use thereof in the following Privacy Policy.

 

2.  Hosting and Content Delivery Networks (CDN)

External hosting

 This website is hosted by an external service provider (hoster). The personal data that is collected on this website is stored on the hoster’s servers. This may include, for example, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated on the website.

We use a hoster for the purpose of performing contracts concluded with potential and existing customers (Art. 6, para. 1, lit. b GDPR) and to ensure the secure, quick and efficient provision of our website through a professional provider (Art. 6, para. 1, lit. f GDPR).

Our hoster shall only process your data to the extent required for its contractual obligations and adhere to our instructions pertaining to this data.

 

Conclusion of an order processing contract

 In order to ensure processing is carried out according to data protection regulations, we have concluded an order processing contract with our hoster.

 

3.  General information and mandatory information

Data Protection

 The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

A range of personal data is collected when you use this website. Personal data refers to any information that can be used to identify you personally. This privacy policy explains which data we collect and the purposes for which we use it. It also explains how and why data is collected.

Please note that data transmission on the Internet (e.g. email communication) may be subject to security gaps. We are unable to warrant complete protection of data against third party access.

 

Information on the data controller

The controller for data processing on this website is

Heilpraxis Bochum UG (limited liability)
Freiligrathstrasse 52
44791 Bochum

Represented by:
Martin Wertsch

Phone: 0234-41493054
Email: info@chi-heilung.de

The controller is the natural person or legal entity that, single-handedly or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

 

Revocation of your consent to data processing

 A wide range of data processing operations are only possible with your express consent. You reserve the right to revoke previously granted consent at any time. To do so, all you need to do is send us an informal notification by email. The legality of the data processing carried out up to the point of revocation remains unaffected by the revocation.

 

Right to object to data collection in specific cases; Right to object to direct advertising (Section 21, GDPR)

If the data processing is carried out on the basis of Section 6 para. 1 lit. e or f GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned, unless we can present compelling and legitimate reasons for processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims (objection in accordance with Section 21 para. 1 GDPR).

If your personal data is processed for the purpose of direct advertising, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising, including profiling, insofar as it is related to such direct advertising. If you object, your personal data will subsequently no longer be used for the purpose of direct advertising (objection according to Section 21 para. 2 GDPR).

 

Right to appeal to the competent supervisory authority

 In the event of violations of the GDPR, data subjects are entitled to appeal to a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place where the alleged violation occurred. The right to appeal exists without prejudice to other administrative or judicial remedies.

 

Right to data portability

 You have the right to demand that we hand over any data that we process automatically on the basis of your consent or to perform a contract to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place provided it is technically feasible.

 

SSL and/or TLS encryption

 This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries that you send to us as the website operator. You can check whether a connection is encrypted through the appearance of the character string “https://” instead of “http://” and the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

 

Information, erasure and correction

Within the scope of the applicable statutory provisions, you reserve the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, the right to rectify or erase this data. You can contact us at any time at the address given in the legal notice in this regard and for other questions on the topic of personal data.

 

Right to restrict data processing

 You have the right to request that the processing of your personal data is restricted. You can contact us at any time at the address given in the legal notice regarding this. The right to restrict processing exists in the following cases:

If you dispute the accuracy of your personal data stored with us, we usually require time to verify this. For the duration of this audit, you also have the right to request that the processing of your personal data is restricted.

If the processing of your personal data was/is carried out unlawfully, you may request the restriction of data processing instead of deletion.

If we no longer require your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request that we restrict the processing of your personal data instead of deleting it.

If you have lodged an objection under Section 21 para. 1 GDPR, our rights will be weighed up against yours. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data is restricted.

If you have restricted the processing of your personal data, this information – not with regards to its storage – may only be processed with your consent or for the purposes of asserting, exercising or defending legal claims, or protecting the rights of another natural person or legal entity, or for reasons of important public interest of the European Union or a member state.

 

Objection to advertising emails

 We hereby object to the use of the contact information disclosed in the legal notice to send advertising and informational material that has not been expressly requested. The operators of this website reserve the right to take legal action in the event of the unsolicited sending of advertising information such as spam emails.

 

4.  Data collection on our website

Cookies

 This website uses “cookies“. Cookies are small text files that are stored on your device and do not inflict any damage on your device. They are stored on your device either for the duration of your visit (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your browser.

In certain cases, cookies from third party companies may be stored on your device when you visit our website (third party cookies). These cookies enable us and you to use certain services provided by the third-party company (e.g. cookies required to process payment services).

Cookies perform a range of functions. Many cookies are technically required to use certain website features such as the shopping basket feature or to display videos).

Other cookies are used to analyse surfing behaviour or display advertisements.

Cookies required to communicate electronically or provide certain functions requested by you (e.g. Shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies to ensure the fault-free and optimised provision of its services. Provided the applicable consent has been retrieved (e.g. consent to the storage of cookies), processing takes place on the basis of Art. 6 para. 1 lit. a GDPR. This consent can be revoked at any time.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when you close your browser. The functionality of our website may be limited when cookies are disabled.

If cookies from third party companies or those used for advertising purposes are used, you will be informed thereof within the scope of this privacy policy and your consent to the use thereof shall be retrieved.

 

Server-log files

 The website provider automatically collects and stores information in server log files, which your browser automatically transfers to us. This includes:

Browser type and version
Used operating system
Referred URL

Host name of the accessing computer
Time of the server request

IP address

This data is not merged with other data sources.

This data is collected on the basis of Section 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically fault-free display and optimisation of its website – for this purpose the server log files must be recorded.

 

Contact form

 If you send us queries via the contact form, the details you submit in the query form, including the contact details disclosed there, will be stored by us for the purpose of processing the query and in the event of follow-up questions. We will not disclose this data to third parties without your consent.

The processing of this data takes place in accordance with Art. 6 para. 1 lit. b GDPR, provided your query is related to the fulfilment of a contract or this processing is required to perform pre-contractual measures. In all other cases, processing takes place on the basis of our legitimate interest in the effective handling of queries directed to us (Art. 6 para 1 lit. f GDPR) or on the basis of your consent (Art. 6 para 1 lit. a GDPR), provided this was granted.

We will store the data entered in the contact form until you request its erasure, revoke your consent for storage or the purpose for which the data was stored no longer applies (e.g. once your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

 

Queries by email, phone or telefax

 If you contact us by email, phone or telefax, your query, including all disclosed personal information (name, query) shall be saved and processed by us for the purpose of processing your request. We will not disclose this data to third parties without your consent.

The processing of this data takes place in accordance with Art. 6 para. 1 lit. b GDPR, provided your query is related to the fulfilment of a contract or this processing is required to perform pre-contractual measures. In all other cases, processing takes place on the basis of your consent (Art. 6 para 1 lit. a GDPR) and/or our legitimate interests (Art. 6 para 1 lit. f GDPR), as we have a legitimate interest in the effective handling of queries directed at us.

We will store the data sent to us within the scope of contact queries until you request its erasure, revoke your consent for storage or the purpose for which the data was stored no longer applies (e.g. once your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

 

Storage of your IP address

 If you leave a comment on our website, your IP address will be stored by our comment function. Since we do not check comments on this website before they are published, we need this information in order to take action against the author in the event of rights violations, such as defamation or propaganda.

Legal basis

 Comments are stored on basis of your consent in accordance with Act. 6 para. 1 lit. f GDPR. You can revoke consent to this at any time. To do so, all you need to do is send us an informal notification by email. The legality of the data processing carried out up to the point of revocation remains unaffected by the revocation.

 

5.  Social media

Social Media Plugins with Shariff

This website uses plugins from social media platforms (e.g. Facebook, Twitter, Instagram, Pinterest, XING, LinkedIn, Tumblr).

As a rule, plugins are marked with the respective social media logo. In order to ensure data protection on this website, we only use these plugins with the Shariff solution. This application prevents the transfer of data from your initial visit to our website to the respective service provider through the plugins integrated on this website.

A direct connection to the service provider’s server will only be established if you activate the plugin by clicking on the respective button (consent). Once you have activated the plugin, the respective service provider will be informed that you have visited this website with your IP address. If you are simultaneously logged in to your respective social media account (e.g. Facebook), the service provider will furthermore be able to allocate your visit to this website to your user account.

Activating the plugin constitutes consent within the meaning of Art. 6 para 1 lit. a GDPR. Consent to the processing of your personal data that was previously granted can be revoked at any time with future effect.

 

Facebook Plugins (Like & Share-Button)

 Plugins provided by the social network Facebook are integrated on this website. The service provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, the collected data shall also be transferred to servers in the USA and other third countries.

Facebook plugins are marked with the Facebook logo or the “Like” button on this website. Please find an overview on Facebook plugins at the following link:
https://developers.facebook.com/docs/plugins/?locale=de_DE.

When you visit this website, a direct connection will be established between your browser and the Facebook server via the plugin. Facebook will then be informed that you have visited this website with your IP address. If you click on the Facebook “Like” button when you are logged in to your Facebook account, you will be able to share content from this website on your Facebook profile. This enables Facebook to allocate your visit to this website to your user account. Please note that, as the provider of this website, we do not receive any information on the content of the transferred data or the use thereof by Facebook. Please refer to the Facebook privacy policy for more information:

https://de-de.facebook.com/privacy/explanation.

If you want to prevent Facebook from linking visits to this website to your Facebook user account, please log out of your Facebook user account.

Facebook plugins are used on the basis of Section 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in maintaining a strong presence on social media platforms.

 

Twitter Plugin

 This website uses services offered by Twitter. These features are provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. When you use Twitter and the “retweet” feature, the website you have visited will be linked to your Twitter account and other users will be made aware of your website visit. Within the scope of this feature, data is also transferred to Twitter. Please note that, as the providers of this website, we do not receive any information on the content of the transferred data or the use thereof by Twitter. Please refer to the Twitter privacy policy at

https://twitter.com/de/privacy.

The Twitter plugin is used on the basis of Section 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in maintaining a strong presence on social media platforms.

You can change your privacy settings on Twitter in your account settings at https://twitter.com/account/settings.

 

Instagram Plugin

 This website uses services offered by Instagram. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

If you are logged in to your Instagram account, you can share content from this website on your Instagram profile by clicking on the Instagram button. This enables Instagram to allocate your visit to this website to your user account. Please note that, as the providers of this website, we do not receive any information on the content of the transferred data or the use thereof by Instagram.

Your data is stored and analysed on the basis of Section 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in maintaining a strong presence on social media platforms. Provided the applicable consent has been retrieved (e.g. consent to the storage of cookies), processing takes place on the basis of Art. 6 para. 1 lit. a GDPR. This consent can be revoked at any time.

Please refer to the Instagram privacy policy at https://instagram.com/about/legal/privacy/ for more information.

 

Pinterest Plugin

 We use social plugins from the social network Pinterest on this website, provided by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103-490, USA (“Pinterest”).

When you access a website that contains a Pinterest plugin, your browser creates a direct connection to the Pinterest servers. The plugin then transfers log data to the Pinterest servers in the USA. This log data may include your IP address, the address of the website you visited that also includes Pinterest features, the type and settings of your browser, the date and time of your visit, your manner of use of Pinterest and cookies.

Your data is stored and analysed on the basis of Section 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in maintaining a strong presence on social media platforms. Provided the applicable consent has been retrieved (e.g. consent to the storage of cookies), processing takes place on the basis of Art. 6 para. 1 lit. a GDPR. This consent can be revoked at any time.

Please find more information on the purpose, scope, additional processing and use of data by Pinterest, your rights in this regard and your options to protect your privacy in the Pinterest privacy policy:

https://policy.pinterest.com/de/privacy-policy.

 

6.  Plugins und Tools

Google Web Fonts

This site uses web fonts provided by Google for the uniform display of fonts. Google Fonts are installed locally. No connection to Google servers is established in this regard.

More information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

 

Google Maps

 This website uses the mapping service Google Maps via APIs. This service is provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Storage of your IP address is required to use the features of Google Maps. This information is generally transferred to a Google server in the USA and stored there. The provider of this website has no influence on this data transmission.

The use of Google Maps is in the interest of the attractive presentation of our website and making it easy to find the locations mentioned on our website. This constitutes a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.

Please consult Google’s privacy policy to learn more about how Google processes user data: https://policies.google.com/privacy?hl=de.

Information on data processing related to Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Ireland Limited. If the data processor for this website is located outside the European Economic Area or in Switzerland, Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter jointly referred to as “Google”.

Google Analytics uses cookies that are stored on the computer of the website visitor to facilitate an analysis of how the website visitor used the website. The information produced by the cookie with regards to the use of this website by the website visitor (hereinafter referred to as the IP address) is generally sent to a Google server and stored there.

On this website, Google Analytics is exclusively used with the add-on “_anonymizeIp()”. This add-on ensures that the IP address is anonymised and prevents a direct reference to the data subject. As a result of this add-on, the IP address is truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before it is transmitted to servers in USA. Only in exceptional cases will your full IP address sent to a Google server in the USA and shortened there. The IP address transmitted by the corresponding browser within the scope of Google Analytics is not merged with other data from Google.

Google will use this information on behalf of the operator of this website to analyse your use of this website, to compile reports on website activities and to provide other services related to website and Internet usage for the website operator (Art. 6 para 1 lit. f GDPR). The legitimate interests for this data processing are the optimisation of the website, the analysis of user behaviour and to adjust content. The interests of the user are adequately safeguarded through pseudonymisation.

Google LLC is certified as per the Privacy Shield (list entry here) and is consequently able to ensure adequate data protection. All data that is sent or linked with cookies, user recognition (e.g. user IDs) or ad IDs shall be automatically deleted after 50 months. Data that has reached the expiration of its retention period shall be deleted automatically once per month.

You can prevent Google Analytics from collecting your data by adjusting your cookie settings for this website. The collection and storage of your IP address and the data produced by cookies can also be objected to at any time with future effect. The corresponding browser plugin can be downloaded and installed at the following link: https://tools.google.com/dlpage/gaoptout.

You can prevent the collection of data by Google Analytics on this website by clicking on the following link. This will set an opt-out Cookie, which prevents the future collection of your data when you visit this website.

Please find more information on how Google uses your data, settings and your ability to object to the collection of your data in the Google privacy policy (https://policies.google.com/privacy) and in the settings for the display of advertisements by Google (https://adssettings.google.com/authenticated).

Chi-Healing

Martin Wertsch
Heilpraxis Bochum UG (limited liability)
Freiligrathstraße 52
44791 Bochum
0234 414 93 054
info@chi-heilung.de

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